Performance Matters is a single workforce development business intelligence (BI) Web application service designed to specifically meet the detailed performance reporting and analysis needs of local and state workforce agencies for multiple workforce development programs, including WIOA titles I, III and Trade Act and to support continuous improvement efforts through tech support and tech assistance services for end-users.
Performance Matters is unique for each Performance Matters client.
Clients enjoy the freedom of a fully hosted, cloud-based application service without any of the risks and investments required to develop, operate and support a robust reporting and analytical solution.
Performance Matters provides numerous features to support client performance management strategies, including unlimited user access seats, an online roster application for participant level analytics, data validation services consistent with USDOL specifications and data access using dashboards to open performance data up to anyone, including the public, to ad-hoc data views for users to create their own library of reports.
Performance Matters is an agency's single contact point for performance information and insight, a single-version of the truth to help drive data-driven program and policy decisions.
Performance Matters Plus provides many features to make performance data access easy for reporting and analytics for any technical skillset.
Performance Matters can include WIOA Titles I-IV, and any customized data set for special program monitoring and reporting. We like to say, if you're collecting it and you have defined performance metrics, we can allow you to dig in, analyze and report it.
Data is updated monthly from extracts out of your case management systems in federally defined data formats. Want the details behind our data load process? Contact us
State/WDB/AJC,Youth provider and ETP performance goals may be tracked. In addition, participant flow indicator goals may be tracked (New Enrollments, Served, In-Program).
Quarterly allocation and expenditure data may be included within the application for cost-per participant analytics.
Performance Matters may contain multiple program years of historical data going back 3+ program years, deliverying valuable longitudinal insight.
Performance Matters includes the PM Verify data validation service for submitted PIRL (WIOA) data files. As part of processing submitted data into your BI web application, the FutureWork data team runs submitted data through the PM Verify validation program which follows the same validation rules as USDOL EDVRS. PM Verify outputs a series of comprehensive reports, including error reports that may have been generated during this validation process. Reports that are generated from PM Verify are easy to understand and contain all the information needed to assist you in troubleshooting data issues. PM Verify ensures that the data in the BI system is in good form before end-users conduct reporting and analyses. PM Verify will catch errors fast and allow for client data correction.
Drill down monitoring, analysis and reporting by:
PM National is a standalone BI application service to provide access to public WIOA national data provided by USDOL. This quarterly data of nearly 11 million records is loaded into FutureWork's Performance Matters BI system allowing for detailed reporting and analytics at the national, USDOL regional, State, Workforce Development Board or Eligible Training Provider levels. All WIOA data collected in the PIRL data spec is avialable for drilling, slicing and dicing to help you gain deeper insight into WIOA participant activities, characteristics and outcomes across the entire country.
PM National is included as an embedded module in all client Performance Matters applications.
The WIOA statistical adjustment model (SAM) requires a combination of economic data and WIOA participant data to help states and USDOLset WIOA performance indicator goals that are based on real data.
Performance Matters contains your most current WIOA participant data. The Adjustment Model Toolkit pulls this current WIOA participant data from your Performance Matters application, calculates the coefficients and feeds all the data to a robust, easy to use SAM workbook exported in Excel. Using the Adjustment Model Toolkit, you simply enter the economic data required by the SAM directly into the your SAM workbook.
The Adjustment Model Toolkit is a must have resource as part of your performance negotiations. In addition, you can use it anytime to see how your targets may be changing overtime as the population you serve shifts and economic conditions change. Stay ahead of a moving target.
Sometimes one size does not fit all. For some, customizing Performance Matters is an important requirement. During the implementation phase, FutureWork systems' implementation team reviews customization options available in the off-the-shelf Performance Matters application service. At anytime during the application service period, clients have the option to customize their Performance Matters application service to keep pace with their changing performance reporting and analysis needs.
Some common customizations:
Performance Matters allows for the inclusion of quarterly WIOA allocation and expenditure data to provide clients with cost per analytics. This value-add module helps you slice and dice data while adding a collection of cost per metrics to your performance system.
Performance Matters includes important ongoing technical support and assistance to help users integrate their Performance Matters application as part of their agency performance management strategy. Whether by phone, Web, email or Live Chat support, the FutureWork's team provides a level of tech support and assistance designed to help users bridge the gap between data and understanding.
It all starts with on-site training.
Performance Matters users are trained on-site in a computer lab setting. Training typically is one, full day, but may vary depending on the number of users requiring training or the content to be covered.
Additional support resources
Quarterly Performance Reviews
Performance Matters clients may take advantage of Quarterly Performance Reviews. These 30min-1 hour FutureWorks hosted webinars cover insights discovered by FutureWork's analysis of your performance data. Sessions may focus on topics requested by clients or may focus on highlights of what the FutureWork's team of experts discovered reviewing your data. Attendees benefit by exposure to their Performance Matters application and how it is used to understand more about program performance. Participants walk away with solid data-driven insights and more capacity to make data-driven program and policy decisons while at the same time building experience with Performance Matters.
Performance Matters is priced based on the transaction volume of a state or Workforce Development Board and on the scope of the application. Please contact us for a quote.
A Performance Matter implementation timeframe is dependent upon the scope of the application. Typically, implementation times range from as fast as 7 days to 30 days. An estimated implementation time frame is provided with your price quote.