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FutureWork Systems combines the expertise of a nationally recognized One-Stop Career Center operator and a proven software applications development firm. As a result of this union, we bring an in-depth knowledge of the operation of One-Stop Centers, WIA initiatives and demanding private-sector software development.

Combining these two areas of expertise ensures our ability to provide the best information technologies and services to our clients.


Performance Management Systems Development & Implementation Experience

FWS has developed and implemented a web-based performance management system, Performance Matters, for workforce development professionals since 2000, specifically designed to meet the reporting specifications of Title 1B of the Workforce Investment Act of 1998.

The design philosophy of Performance Matters is to support continuous improvement and excellence in the services provided by state and local boards to their communities. The system accommodates additional local measures, trend computations, projections and analysis of characteristics and services for current and exited participants in workforce development initiatives and includes both WIA registered and universal access participants. This capability can only be provided by allowing decision support access to current information in the context of WIA and locally established goals. Further, this information must be accessible in such a way that exceptions can readily be discovered, trends can easily be seen, performance patterns can be analyzed, and comparisons made in pursuit of best practices.


Training and Technical Assistance Experience

FWS has extensive experience in training and providing technical assistance to clients. Highlights of this experience:

  1. Prepared and delivered training to over 100 state and local WIA and Employment Service policymakers on the "Strategies and Issues – The Implementation of Common Measures."
  2. Designed and delivered a series of Performance Clinics for local WIA staff of 18 LWIAs in NJ. NJ relies heavily on Performance Matters to supplement reports available from AOSOS.
  3. One-day workshops covering the following topics:
    • Comprehensive understanding of WIA measures in detail including training material on definitions, timeframes, and exit cohort information.
    • Leveraging roster data to improve local performance.
    • A detailed list of suggested strategies to improve performance.
    • Performance Clinics including detailed items related to AOSOS issues.
    • Seeking supplemental employment data on adults, dislocated and youth.
    • Review credential documentation for selected individuals exiting training and employed in quarter after exit.
      • Regularly scheduled web seminars discussing current peformance issues for clients and instruction on how to exploit decision support tools

Additional Experience highlights:

  • Four + years as operator of FutureWorks One-Stop Career Center which was awarded CAREER CENTER OF THE YEAR by the National Alliance of Business
  • Operator of two additional One-Stop Career Centers under the Workforce Investment Act.
  • Conducted JTPA 13 week follow-up under contract with 15 states and 170 SDA’s, completing over 701,000 phone surveys. Currently conducting WIA customer satisfaction surveys in many states.
  • Currently under contract to identify, document and disseminate innovative practices in WIA One-Stop Systems, funded through U.S. DOL.
  • Founded successful software company which developed consolidation accounting solutions that are in place at over 600 private sector corporations worldwide. Corporate finance departments of leading Fortune 500 firms have relied on these applications for over 10 years for mission critical financial reporting requirements.

If you'd like more information about our experience, please feel free to contact us.

 

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© 2007 FutureWork Systems, LLC, Ringwood, NJ