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Company Background

FutureWork Systems is a software company built from a successful merger between FutureWorks One-Stop Centers and a software development firm. The company provides information technology tools and services based on an application service provider model to workforce development professionals across the nation in support of US Department of Labor initiatives.

The company launched in 2000 as a result of a strong need in the workforce development community for more effective and cost-effective performance management analysis and reporting tools and services in response to the new performance requirements created by the Workforce Investment Act of 1998.

Fulfilling a Need

In early 2000, the company launched Workforce Performance Matters (known to today as Performance Matters Plus) as a Web-based application service to help states and LWIAs manage WIA performance data. Workforce Performance Matters was WIA's first performance management system to effectively address state and LWIA needs for a WIA performance management system.

It brought, for the first time, the benefits of private sector decision support and data warehousing technology to workforce development professionals nationwide and delivered it as, what is commonly known today, as "cloud" computing. Delivering Performance Matters in the cloud took the burden off IT departments and workforce development professionals for IT infrastructure management, data warehousing, software licensing, implementation and ongoing application maintenance and support. It allowed for a cost-effective, efficient delivery of a decision support workforce development data analysis and reporting tool via a Web app requiring only a Web browser and Internet connection for end-users.

Policy-makers and program managers, those with all ranges of technical expertise, accessed performance data that was pulled from their case management system in ways that would facilitate effective program decision-making, allowing them to proactively manage for workforce development program success without having to worry about where data was coming from or whether it was a respected source.

Today, Workforce Performance Matters has evolved to Performance Matters Plus, version 7.8 and it continues to be the leading, full-featured performance management system for workforce development program managers, administrators and policymakers. It continues to be delivered in the cloud via a subscription-based model, saving clients significant time, money and resources, which in fact is precisely in line with the current White House Federal Cloud Computing Strategy.

Performance Matters has expanded since 2000 to include Wagner-Peyser, Trade Act, and customized data sources for performance tracking and management, creating a tool that helps the entire workforce development system.

Increasingly, more and more key stakeholders in workforce development, such as legislators, Board chairs, WIB members and researchers are recognizing the importance of analysis and reporting tools, such as Performance Matters, for the ongoing management and success of workforce development programs and policymaking. We continue to work with these groups as part of the greater workforce development performance community. Over the past decade, the ongoing design and development of the Web app as it evolves has been and continues to be influenced by over 1,000 users.

In 2009, in response to ARRA, the FutureWork's team launched InSite to assist states interested in quarterly WIA performance tracking and reporting using the companies decision support engine. In addition, the FutureWork's team has focused heavily on incorporating ARRA performance management components into Performance Matters Plus and InSite to assist workforce development professionals effectively manage these important new performance and reporting requirements from US DOL.

In early 2011, the company tranformed InSite into Performance Matters Quarterly, also known as PMQ. Using public national quarterly WIA data available from USDOL, PMQ surfaces over 5 million participant records in the national WIA system for analysis and reporting. PMQ is the only off-the-shelf workforce intelligence solution with this scope of national workforce development data and it's available via the cloud with a simply user subscription.

Moving Forward

FutureWork Systems continues to provide technology tools and services to help workforce development professionals succeed, under WIA, and other workforce funding sources, such as Wagner Peyser, Trade Act or other specific performance requirements defined by local workforce areas and states.. The Performance Matters Suite of applications continues to evolve with new enhancements and features thanks to active client involvement and a team devoted to our client's success with workforce development performance management and programs.

As common measures extend the reach of performance metrics and management throughout the Department of Labor's programs and integration service strategies continue to spread across the country, FutureWork Systems rises to meet these challenges.

Our mission is to continue to provide the best performance management information technology software tools and technical assistance services to workforce development in an efficient and cost-effective manner to have a positive impact on communities served.

Learn more about the company founders.

 

 

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© FutureWork Systems, LLC, Ringwood, NJ