From the very beginning our goal was clear: to create efficient and cost-effective Web-based decision support systems for the analysis and reporting of WIA performance data coupled with expert technical assistance services in support of USDOL initiatives.
We recognize that the workforce development system needs the right business intelligence technology tools married with expert workforce development tech assistance services and support to help agencies at all levels within realize the inherent value of program performance data to drive decisions. Our mission continues to this day under the Workforce Innovation and Opportunity Act (WIOA). WIOA expands our mission to support additional stakeholders in Title II, Adult Education and Title IV Vocational Rehabilitation programs. Now more than ever, the need to leverage data for policy and program decision making is critical to the success and ongoing improvement of employment and training programs across the country.
In early 2000, FutureWork Systems launched Workforce Performance Matters (known to today as Performance Matters Plus) as a Web-based application service to help states and WDBs manage, track, report and analyze WIA performance data to support program and policy decision making. Intuitive, ease of access to performance data across all technical skill-levels was set as the cornerstone of the application design, opening up performance data access and providing users with single-click access in whatever configuration they demanded, right from a web browser. Data is uploaded to the FutureWorks' Data Center, stored in the cloud and delivered via the Performance Matters Plus Web app.
Performance Matters was the first and continues to be the only Business Intelligence (BI) solution specifically designed, developed and implemented to effectively and efficiently address workforce development system needs for a comprehensive performance management system for reporting and analysis to support data-driven decisions. It has provided workforce agencies with a "single version of the truth," encouraging a performance dialogue and the building of "workforce intelligence" within agencies while at the same time providing the resource and cost savings of a cloud computing architecture and application service provider model, freeing client IT resources and dollars for more mission critical tasks.
For the first time, the benefits of private sector business intelligence, data warehousing and cloud computing technology specifically designed and developed for workforce development was easily accessible to workforce development professionals nationwide, bringing many important advantages to workforce agencies.
Utilizing an application service delivery model in the cloud brought federal, state and local workforce development boards many important benefits.
To date, Performance Matters applications continue to be delivered in the cloud via a software-as-a-service (SaaS) model, saving clients significant time, money and resources, which is precisely consistent with the White House Federal Cloud Computing Strategy and an overall movement across government IT.
Our focus over the past 15 years has not changed. We continue to provide business intelligence Web application services specifically designed for workforce development professionals to support continuous improvement efforts of workforce development programs across the nation. We continue to utilize the latest in Business Intelligence web application technology and cloud computing and have significantly increased our capacity to serve a broader range of workforce program performance data, including Wagner-Peyser, Trade Act, and custom state specific workforce initiatives in one, single, integrated system. This provides agencies with one, single version of the truth during performance discussions that can span across many different programs. Under WIOA we'll cover Title I - IV.
Performance Matters has expanded to working with national WIA data available from USDOL in, Performance Matters Quarterly (PMQ). And our Performance Matters Plus application service continues to evolve, improving our user experiences through interactive dashboards, online participant rosters, enhanced application features and robust tech support and tech assistance services and resources.
We're excited about WIOA. With the word "performance" mentioned 298 times in the 300 page Act, it's clear that tracking, monitoring and most importantly, understanding the performance of workforce development and training initiatives under WIOA are a top priority. To effectively have that information at the fingertips of those making decisions and other key stakeholders, technology tools and services, such as Performance Matters, that provide instant insight into program data for those at any technical skill level will play a critical role.
Our Performance Matters applications are already rising to meet this challenge. Clients are already seeing some WIOA performance indicators within their BI application service. As always, we'll remain on the front line of what's happening in workforce development program performance management, paying close attention as WIOA is fully implemented.
June 16, 2016 - We are awaiting final USDOL regulations on WIOA performance data collection and reporting requirements. Based on information issued in Federal Register ICRs issues April 26 and April 27, the FutureWorks team put together some helpful resources for understanding the WIOA performance indicators and exit/activity cohorts for those indicators. These resources are subject to change pending final Federal regulations/guidance.
Under WIOA our mission won't change. We'll continue to provide the best, most efficient and cost effective performance management Web-based software applications using cloud computing to satisfy the reporting and analysis needs of workforce development agencies at all levels for workforce development programs. In addition, we'll continue to deliver our application services with expert technical assistance services to help build performance management capacity within our clients' agencies so they can realize the full potential of the program data they collect so that they leverage that knowledge toward more informed program policy decisions that can lead to positive impacts on the communities they serve.
We're not quite receiving the new WIOA PIRL file from our Performance Matters clients, but we are ready for it!
Regardless, the data we do receive under WIA's WIASRD file is enough to provide us with what we need to calculate the lionshare of WIOA indicators. Clients should expect to see WIOA specific data views appear on their Performance Matters site as early as July, along with announcements for special Webinar sessions to introduce them.
Instant, intuitive access to program data across your agency to support a performance dialog agency-wide and evidence-based decision making that can lead to improved programs for the communities you serve. That's effective Business Intelligence.
But to really understand it for Workforce Development, you must see it in action and learn from the experts who have seen it done across the country and at all levels across the workforce development system, including ETA, States and Workforce Development Boards. WIOA reporting and analysis can be push-button simple and empowering to agency decision-making.
Schedule a 45 minute demonstration with a FutureWork's expert.
BI can make a difference. We'll use your own data to prove it.
We may be jumping the gun, but we already converted our WIA dashboard site to a WIOA dashboard site. We really couldn't wait to freshen up the look and feel and prepare for some mobile-friendly dashboards. Hurray!
Dashboards currently report the most current USDOL quarterly WIA data, so we aren't quite at WIOA yet...but we'll be ready when the data is! Check out the new site and don't forget to sign up to be notified when dashboards are updated with new data.