For Analysts
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Analysts and IT Personnel utilize the Performance Matters Plus application service to get at those tough "why?" performance management questions.
In many cases, Analysts are charged with delivering a report that answers a challenging executive or program manager question about performance outcomes and/or flow. Performance Matters Plus gives them the power to quickly and easily get at the answer. Using the ad hoc reporting capabilities of the application, analysts can build their own reports and drill into the data in limitless ways. Reports can be printed, exported to excel, saved and even posted for other users to view.
Analysts and IT experts are typically the data experts within the workforce development system of a state or local area. Performance Matters Plus and the associated Roster 2.0 flat-file database become instrumental tools for them to more efficiently and effectively accomplish their tasks. Gone are the days of worrying about how to get at the data. These data experts now can do what they enjoy...analyzing the data and having the tools they need to accomplish it.
Analysts that have been using Performance Matters Plus report a much more efficient and effective process for responding to agency request for detailed information on performance within their workforce system. Most analysts become the in-house experts for other Performance Matters Plus users within their workforce development system. As experts on the Performance Matters Plus system, they have and continue to play a critical roll in this applications ongoing design and development to meet the needs of all users.
IT staff enjoy the application service component of the Performance Matters Plus service. They don't need to worry about managing software upgrades, hardware requirements, system monitoring and performance or any of the costs associated with operating an information system such as Performance Matters Plus. The application is hosted entirely on an owned and operated FutureWorks System IT infrastructure from within a secured environment. The only thing IT staff need to be concerned about is that users have Internet access and a Web browser.
Favorite Analyst Features
- Easily and efficiently track, analyze and report customer flow and outcomes for all measures, including the Common Measures.
- Drill into the data by over 100 data dimensions (Date, Funding Sources, Partner Programs, Characteristics, Services, Outcome & Flow Measures, Outcome Descriptors)
- AD HOC capabilities: build an unlimited number of reports and share them with colleagues. Print, export, save and even post them to the application for other users to access.
- Performance data validation process component of service valuable for reconciliation and in helping identify data entry issues at the case management level.
- IT Personnel: No IT infrastructor or software to maintain.
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