The Complete Workforce Development Analysis and Reporting Tool...in the cloud

It's incredibly simple. Provide timely access to information about how workforce programs are performing and for what customers across your entire agency from one single, trusted source via a simple, cost effective and intuitive Web application and you develop agency-wide workforce intelligence. This is what Performance Matters 7.8 delivers. And it has been field tested for over 10 years by over 1,000 workforce development professionals.

Performance Matters Plus gives Workforce Investment Boards, program managers, analysts and State administrators and policymakers a simple way to tap into the vast amount of workforce development data that is collected for all workforce programs, including WIA, Wagner-Peyser, Trade Act and any state/local specific program.

Performance Matters Plus is the data tool used by workforce development program managers, administrators, analysts and WIB members who need to know and understand the stories found within their workforce development system data. It's designed to provide the answers to questions that everyone in the workforce system seeks. Who's performing well? What groups of participants? Where are we having trouble? Why? What's working? For whom? How do we stack up? Where are the trouble spots? How are we performing on common measures, core measures for whom, where and with what services? Etc...

It's simply the bridge to workforce intelligence which ultimately can lead to better informed policy and program decisions that are based on real facts found within your state or area's most recent workforce system data and a remarkable way to keep all key stakeholders in the workforce development systems informed and connected to what's happening.

Performance Matters Plus 7.8 is a full-featured, hosted, Web-based performance management system that uses the latest in web-based decision support technology.

Specifically Designed for Workforce Development Data Analysis and Reporting.

The Web app service has been carefully designed and developed to give state and local program managers and administrators access to the performance data they need to effectively monitor, analyze, report and manage their organization's WIA (+ Common Measures), Wagner-Peyser, VETS, Trade Act and ARRA performance data, plus any locally defined performance measures. Data drill down to the one-stop/contractor level.

Dashboard Application with Access You Control

The Web app includes a separate Dashboard Application that opens access to interactive performance dashboards to anyone...WIB chairs, committee members, key community stakeholders, etc. You control user access. Some clients establish passwords for select users, such as WIB members or WIB Performance Committees. Others open access to their Dashboard Applicatio to the public. For example, see the State of Minnesota public access Dashbaord Application.

Data is sent monthly from your Case Management system to your Performance Matters Web app in federally defined data formats via secure channels.

Performance Matters taps into the vast amounts of data stored by Workforce Development case management systems. Users have access to information on the characteristics, services and outcomes for currently enrolled participants, exiters and served. Agencies have access to the most up-to-date view of program performance, allowing them to proactively manage for continuous improvement. The data from case management systems feeds the Performance Matters analysis and reporting system following data formats specifically defined by USDOL.

Data sources: WIASRD, LEPR (Wagner-Peyser), TAPR (Trade Act), Quarterly Allocation and Expenditure data for cost per analysis, client defined data source for custom performance monitoring and reporting, such as case manager, zip code and other select data fields..

Entirely Hosted Solution, No IT infrastructure to implement or manage

The Performance Matters Plus web application is a hosted solution. The application and technical infrastructure is entirely owned and operated by FutureWork Systems. The Web app is delivered over the Internet. It's cloud computing at its best.

Delivered as a service backed with over 50 years of workforce development expertise.

We recognize the important role Performance Matters, or any data analysis and reporting tool, has on the success of workforce development organizations. Our experience has provided us with a level of expertise that is a value-add to the Performance Matters Web app tool for our clients.

FutureWork Systems includes an array of services to supplement the Web app, such as data validation and warehousing and ongoing support and technical assistance, including our popular Quarterly Performance Reviews for state and local workforce development areas utilizing the Performance Matters Plus system.

The entire service package has been refined to meet the needs of Workforce Development professionals at all levels, and continues its evolution based on ongoing client feedback within the user community.

The application's over 100 default reports and ad hoc reporting functionality have been carefully designed to meet the analysis needs of Executives (directors, administrators and WIB members), Adult and Dislocated Worker Program Managers, Youth Program Managers and Analysts and IT experts.

Highlighted Benefits:

**A Workforce Intelligence tool and service.**

The Performance Matters Plus application service is more than a powerful decision support Web-based application. It's an array of services designed to help state and local workforce development area performance management. See service details for a complete listing of what's included with Performance Matters Plus.

One single version of the truth.

All performance measures are within one application. WIA measures and Common Measures are included in Performance Matters Plus, but whatever you're measuring in your workforce programs can be included. WIA, Wagner-Peyser, TAA, VETS, TANF, ARRA or any specific state and local measures. It's that simple. And it means that everyone on your team is looking at the same version of the truth which means there's time to focus on what the data tells you about your programs.

Staying in the know has never been easier. Now decision-making can be backed up by a better, more complete understanding of the facts. No more flying blind.

Mining useful information from vast amounts of case management data can be challenging and time consuming for workforce development staff, particularly if that information comes from multiple sources. Performance Matters Plus gives access to performance information in its most up-to-date state, in an intuitive, easy to understand tool, so that you and your team really know what's going on and are confident that you know the latest.

Simple implementation and operation. No IT management or infrastructure concerns.

As an application service, Performance Matters Plus is entirely managed and operated by FutureWork Systems. This means that you're getting more than just a new software program to help you effectively manage your workforce development performance. You're enjoying the benefits of FutureWorks ongoing data management and warehousing services, and all application upgrades, technical assistance and support. IT concerns are all together removed from the equation. Delivering Performance Matters Plus in the cloud helps us keep costs down while allowing you to avoid any IT financial investment risk. All you need to have is a Web browser, Internet connection and prepare for a very short implementation cycle of as little as 2 weeks.

How does it work?

How does it work?

Performance Matters Plus utilizes data captured by existing case management systems, adding value to these existing IT investments without interfering with your IT infrastructure. It is NOT a case management system. It's a decision-support system that sits on top of a case management system by providing access to the data for comprehensive reporting and analysis.

Each month, FutureWork Systems imports your case management system data in the WIA standard data format (WIASRD) (+ additional data sources, such as Universal Access, Customer Satisfaction and quarterly for Allocation/Expense data) to our secure, company-owned servers. The data is warehoused and WIASRD data is processed through data validation programs that follow DOL data validation guidelines. The process for handling Wagner-Peyser, Trade Act, or custom data is the same. Wagner-Peyser LEPR and Trade Act TAPR formats are accepted.

Once finalized, the data is made available to the Performance Matters Plus Web application. Access to your data for multidimensional analysis, dynamic report generation and decision support is delivered to your desktop through Performance Matters Plus-- a secure, private Web site for your organization. Individuals with passwords login and have a current snapshot of performance data at the ready for analysis. All of this occurs within 24-48 hours after receipt of your monthly data submission.

Implementation Schedule

In as little as 2 weeks from procurement, Performance Matters Plus can be up and running in your area. Once the application is running, onsite training is conducted, and FutureWorks provides ongoing support and technical assistance.

Customized for local measures and other funding sources

In addition to providing you with access to your WIA, Wagner-Peyser, and TAA data, Performance Matters Plus can easily be customized to include any local measures (balance scorecards, etc.), as well as other funding sources. Customizations have no impact on your monthly service fees. Clients are only responsible for development costs associated with customized modules.

More than just performance reporting: Rosters

Our data load process into Performance Matters Plus results in an additional benefit called the roster database. A Roster database provides you with a clear understanding of who is impacting your performance measures by showing you individuals behind the numerators and denominators of all measures. This flat-file, offline database can help you validate the data and it gives you the ability to direct the appropriate follow-up activities to take action for improving your performance. We'll even tell you in plain English why people didn't make a measure.

>> more about rosters

Training

Performance Matters Plus requires minimal training. The application has been designed for users at all technical skill levels. However, as part of the service, FutureWork Systems offers ongoing technical assistance, help and web support and frequent Web training events to keep users informed and engaged.

Implementation of the system includes onsite hands-on training in a computer lab setting for all of your registered Performance Matters Plus users.

As part of the Performance Matters Plus service, FutureWorks provides ongoing technical assistance and Quarterly Performance Reviews.